Privacy Policy and Terms & Conditions for Luxx Salon and Spa, LLC
Effective Date: [September 25, 2024]
Luxx Salon and Spa, LLC (“we,” “our,” or “us”) operates the website https://modernluxx.salonboss.site/ (“Site”). This Privacy Policy and Terms & Conditions document explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our marketing tools. Please read this policy carefully to understand our practices regarding your personal information and how we treat it.
1. Information We Collect
We collect the following types of information:
a. Personal Information:
When you fill out forms, submit inquiries, or use other interactive features of the Site, we may collect personal information such as:
- Name
- Email address
- Phone number
- Other contact details relevant to the service you inquire about
b. Non-Personal Information:
We automatically collect certain data about your device, browsing actions, and patterns using cookies and tracking technologies. This data may include:
- IP address
- Browser type and version
- Referring website or search engine
- Pages viewed, time spent on pages, and links clicked
- Device identifiers (e.g., device ID, operating system)
2. Tracking and Cookies
We use cookies, web beacons, and similar tracking technologies to:
- Improve user experience and site functionality
- Track form submissions and conversions
- Measure and improve the performance of our marketing campaigns
The tools and services we use include:
- Google Analytics: Tracks website traffic, user behavior, and site performance.
- Google Ads: Provides insights on ad interactions and conversion tracking.
- Meta Pixel (Facebook Pixel): Tracks user interactions with ads on Facebook and Instagram.
- Google Tag Manager: Manages and deploys tracking tags on our Site.
- Zoho PageSense: Monitors user interaction, including heatmaps and form analytics.
- Chatbot Integration: Used for improving communication and responding to inquiries.
You can manage or block cookies by adjusting your browser settings. However, disabling cookies may impact the functionality of our Site.
3. How We Use Your Information
We use the collected information to:
- Provide, operate, and improve our services
- Respond to inquiries and communicate with you about appointments or services
- Monitor and analyze trends, usage, and activity on our website
- Manage marketing campaigns and ads
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share information with service providers and partners for business operations and marketing purposes, including:
- Advertising platforms (Google Ads, Meta)
- Analytics providers (Google Analytics, Zoho PageSense)
- Customer support tools (Chatbot services)
These third parties are obligated to keep your information confidential and only use it for the specific purposes we agree on.
5. Consent to Contact
By providing your contact details through forms or other interactions on the Site, you consent to receive communications from us via email, phone, SMS, or other methods. You may opt out of such communications at any time by following the unsubscribe instructions provided in our emails or by contacting us directly.
6. Data Retention
We retain personal data as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Non-personal data may be stored indefinitely for analytics purposes.
7. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no security measures are completely secure, and we cannot guarantee absolute protection.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal data, such as:
- The right to access and request a copy of your personal information
- The right to request correction or deletion of your personal information
- The right to object to or restrict certain data processing activities
If you wish to exercise any of these rights, please contact us at luxxbridalco@gmail.com.
9. Updates to This Policy
We reserve the right to update or modify this Privacy Policy and Terms & Conditions at any time. Changes will be effective immediately upon posting to this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:
Luxx Salon and Spa, LLC
Email: luxxbridalco@gmail.com
Website: https://modernluxx.salonboss.site/